COVID-19 Update 4-30-20

Dear Families and Friends,

As businesses begin to reopen and we experience warmer weather, we understand that our residents are anxious to schedule appointments, socialize, go shopping, etc. As frustrating as it may be, those in congregate living communities are still advised to practice self-quarantine and social distancing. We will continue to enforce visitor restrictions in skilled nursing, memory care, senior living and basic care per the recommendation of the Department of Health. If residents do not follow these restrictions, all other residents are put at risk.

Each campus is working on a plan to allow individual residents to go outside and enjoy some fresh air in a safe way. More details to come on this, but please know that even when the weather is pleasant, visitation is still restricted, even outside.

We know it is difficult not visiting your loved ones, but it is our priority to keep our residents and staff safe and healthy. Thank you for your continued support of these restrictions.

We have received the results of our campus-wide testing at Eventide Sheyenne Crossings in West Fargo. The test results for all residents in the care center, memory care, and senior living apartments all came back negative. Two employees in the care center tested positive for COVID-19. These employees were asymptomatic and are currently furloughed. In addition to the staff member that tested positive last week, this makes three active cases.

Eventide Jamestown did campus-wide testing yesterday as a precautionary measure per the Department of Health’s testing plan for all long-term care and senior living facilities across the state. We expect these results within the next few days.

Here is an update of active and inactive cases* at our locations:

Eventide Fargo: 9 active residents, 9 active staff in care center; 1 active staff in senior living apartments; 0 active residents in senior living apartments; 5 inactive residents in care center.

Eventide Sheyenne Crossings in West Fargo: 3 active staff in care center; 0 active residents in care center; 0 active residents or staff in care center senior living apartments.

Eventide on Eighth in Moorhead: 19 active residents; 13 active staff; 3 inactive residents.

Eventide Fairmont in Moorhead: No cases.

Eventide Jamestown: No cases.

Eventide Heartland in Devils Lake: No cases.

Eventide Downtown in Devils Lake: No cases.

Eventide Lake Country Manor in Devils Lake: No cases.

As always, I thank you for your continued support of our residents and our #EventideHeroes.

Sincerely,

Jon Riewer, President and CEO

*Active cases include current positive cases in residents and staff. Inactive cases include resident recoveries, discharges, and those who have passed away, as well as employees who have recovered or left employment. We will not give further information on deaths due to confidentiality and respect for residents and their families.

COVID-19 Update 4-27-20

Dear Families and Friends,

Thank you for your continued support of our residents and staff. As we face a variety of challenges head on, the encouragement from our community plays a large part in the morale of those we care for and our #EventideHeroes.

One of the biggest challenges we are facing is a lack of testing in Minnesota. We are fortunate that upon learning of a positive case at Eventide Fargo, the North Dakota Department of Health provided the campus with widespread testing for all residents and staff along with additional retesting for residents deemed higher risk. We need the same testing capabilities in Minnesota.

When we did widespread testing at Eventide Fargo, 30% of those who tested positive were asymptomatic. This gave us the opportunity to cohort all positive residents to a designated area and have infected staff self-quarantine. Without the ability to do widespread testing on ALL residents and staff (both symptomatic and asymptomatic), we cannot get a full picture of what we are up against or contain the virus.

The testing available in North Dakota allows us to take control of managing the virus in our North Dakota facilities. Today, there is facility-wide testing of the Eventide Sheyenne Crossings campus. This comes after a staff member tested positive last week. On Wednesday, the North Dakota Department of Health will be conducting testing at our Eventide Jamestown campus as a precautionary measure.

Lack of PPE is also a concern in our Minnesota locations. We are grateful for the handmade masks and our indirect care staff have been wearing them with pride, but we continue to work to obtain more surgical masks and gowns. We currently have what we need, but are concerned about getting supplies in the future for staff working directly with COVID-19 positive residents at our Moorhead care center.

As we continue to post updates on our website, we will share the number of active cases and inactive cases at each campus. Active cases will include current positive cases in residents and staff. Inactive cases will include resident recoveries, discharges, and those who have passed away, as well as employees who have recovered or left employment. We will not give further information on deaths due to confidentiality and respect for residents and their families.

Looking at our locations today, the Eventide Fargo care center’s active cases include eight residents and nine staff. The Eventide Fargo senior living apartments include one active case of a staff member. There are five inactive cases.

As mentioned above, our Eventide Sheyenne Crossings care center has one active case in a staff member and is doing campus-wide testing today.

Our Eventide on Eighth care center in Moorhead has active cases in 17 residents and 10 staff; there are two inactive cases. Yesterday a resident in The Linden senior living apartments confirmed positive and was moved to the care center.

Eventide Fairmont, Eventide Jamestown, and our three locations in Devils Lake do not have any cases.

All staff who have tested positive are in self-quarantine.

Your continued support is important. Our nurses, nursing assistants, home care aides, housekeepers, dietary staff and other workers, come to work every day when they could be at home where it is safer. They have accepted the great challenge as a caregiver. It is not just what they do, it’s who they are and they are driven by the commitment they have made to our residents. Please help us lift them up and honor them for the important work they do each day.

Sincerely,

Jon Riewer, President and CEO

COVID-19 Update 4-23-20

Dear Families and Friends,

It seems the right way to begin these updates is with gratitude. Thank you to our community for being supportive during this challenging time. Our staff and residents will never tire of your support. I would be remiss not to mention our dedicated team. Each day I see all of the hard work they do and I am reminded of how those who work in our industry are mission driven individuals who chose a career in caring for others. They are all #EventideHeroes.

To date we have had 13 residents test positive for COVID-19 as well as nine staff at our Eventide Fargo care center; one staff has tested positive in the senior living apartments.

At our Eventide on Eighth care center we have 16 residents who have tested positive and four staff.

We have recently learned that we have one staff person at our Eventide Sheyenne Crossings care center who has tested positive.

All staff who have tested positive are in self-quarantine.

Here is what we are doing:

We are fortunate to have excellent infection control specialists and clinical teams at each of our communities who provide information and ongoing training based on CDC recommendations. This includes the proper use of personal protective equipment (PPE) for protecting both residents and staff.

Each of our communities has a designated area for residents who have tested positive for COVID-19. These areas have assigned staff and we believe these cohorts will help us stop the spread of the virus.

I am pleased that both Minnesota and North Dakota have announced aggressive testing plans in an effort to better protect vulnerable adults. Once we can do regular, large-scale testing, we will know what we are truly looking at and how to best manage it.

We continue to work with the CDC, the Centers for Medicare and Medicaid Services and the Departments of Health in Minnesota and North Dakota.

We monitor and screen residents for symptoms of COVID-19 per recommendation of the Department of Health and screen staff upon entering our buildings. No one is allowed to enter the building if they are ill and any staff who exhibit symptoms are instructed to self-quarantine at home.

I cannot emphasize enough how proud I am of our 1,400 staff at our eight locations. They have been working tirelessly since the beginning of March to protect our residents. We are going to keep doing the great work we do. Thank you to all of our #EventideHeroes.

Sincerely,

Jon Riewer, President & CEO

COVID-19 Update 4-21-20

Dear families and friends,

We are grateful for the ongoing community support we receive, from individuals donating meals to our dedicated staff to local companies donating funds that have gone to purchase technology to enable virtual visits. Each gift makes a difference in the lives of our residents and staff. Thank you.

Today, our Eventide on Eighth care center reports three additional residents who have tested positive and two staff, which brings us to 13 residents and two staff total.

As we continue to keep our doors closed to visitors, we are offering ways for you to reach out to your loved ones. We have a virtual visit option, where we can connect you face-to-face with a resident using a mobile device like an iPad. If you want to schedule a virtual visit, you can find more information here.

We also have a Send-a-Card option on our website where you can send a message to a resident by filling out the short form here. We put your message in a card and deliver it to the recipient.

I know these options are not the same as seeing your loved one in person, but we hope they help. If you have other ideas, we would love to hear them.

Sincerely,

Jon Riewer, President and CEO

COVID-19 Update 4-20-20

(Updated 6:25 pm)

Dear families and friends,

This is an extremely challenging time, especially for our residents and families. Not being able to see your loved one who lives in one of our communities makes this time full of unknowns even more difficult. Please know we are doing our best to continue to mitigate the spread of COVID-19 and that our top priority is to protect our residents and staff.

Beginning today, our plan is to keep you informed by posting regular updates on our website as we have new information. If there is ever a change concerning your loved one, a staff member at the campus will personally call you and you are always welcome to contact us.

Currently, COVID-19 is present at two of our locations, Eventide Fargo and Eventide on Eighth in Moorhead. The North Dakota Department of Health provided testing for all Eventide Fargo residents and staff and we have received the results. Two additional residents tested positive for COVID-19 in our Eventide Fargo care center, as well as 7 staff, bringing the total to 13 residents and 9 staff. One staff member in the senior living apartments tested positive.

Interestingly, in all of the testing of our Fargo campus, 30% of all those testing positive were asymptomatic, or without any symptoms.

On Friday, April 17, we reported our first positive case of COVID-19 at Eventide on Eighth care center. After additional testing this weekend, we have confirmed a total of 10 care center residents testing positive, while awaiting some additional test results. No staff have tested positive at this time.

Eventide serves approximately 1200 residents daily, with about 600 of those residents living in our six care centers. Each care center has a variety of units and there are designated isolation units at each campus.

Our communities continue to follow all recommended guidance from the Centers for Medicare & Medicaid Services, the Centers for Disease Control & Prevention and the state Departments of Health to protect our residents and staff from this virus.

Thank you to our families, friends and community for your continued support. I also want to express my sincere gratitude to our dedicated Eventide staff. All of our team members ensure that we provide quality care to our residents every day.

Sincerely,

Jon Riewer, President and CEO

Eventide Fargo Resident Tests Positive for COVID-19

Eventide Fargo has identified a confirmed case of Coronavirus (COVID-19).

“We are doing everything we can to stop the spread of the virus in our setting,” says Jon Riewer, President and CEO. “We are working in partnership with the North Dakota Department of Health to ensure we are taking appropriate steps at this time. Our staff and residents are continuing the strict preventative actions we implemented in early March.”

Staff that interacted with the resident have been sent home to self-quarantine for 14 days.

All Eventide locations activated the organization’s COVID-19 response plan in March and continue to follow these safety measures.

  • Each location is closed to all visitors for everyone’s safety per the requirement of Centers for Disease Control and Prevention. We encourage loved ones to communicate with our residents by phone or video chat, if possible.
  • Every Eventide community has strict infection control measures. This includes restricting residents from congregating in social spaces, moving throughout the building and keeping them in their rooms. Dedicated staff continues to serve residents, ensuring they each receive one-on-one activities and daily movement.
  • Residents are monitored and screened for symptoms of COVID-19 twice per day.
  • All staff is screened when they arrive at work. Staff are not allowed in the building if they are ill. Any staff who exhibit symptoms are instructed to self-quarantine at home.

“Our dedicated professional caregivers are working tirelessly to prevent serious illnesses and provide compassionate support. Our clinical team is contacting family members to share information about their loved ones and respond to questions. We will also provide regular updates to family members on the status of our operations. We all remain focused on providing exceptional care and services for our residents,” Riewer added.

COVID-19 FAQs

FAQs concerning Eventide and COVID-19

We understand you may have questions regarding the coronavirus (COVID-19) and the steps that we are taking to keep the health, wellness and safety of your loved one as our number one priority.

Q. What is Eventide’s plan for dealing with the novel coronavirus (COVID-19)?
A. Eventide has emergency preparedness and infection prevention and control plans in place, which have addressed how we prepare for and manage infectious disease outbreaks.

  • Eventide has an active COVID-19 Task Force who are meeting regularly and are in direct conversations with official resources to stay informed with the latest information. We are closely monitoring the latest information from the Department of Health and the Centers for Disease Control and Prevention (CDC), and we are working with state and local public health and emergency preparedness officials to strengthen our preparation for a possible outbreak of COVID-19.
  • Eventide staff are trained in infection control practices and follow established protocols based on that training. Since this is currently influenza season, staff already have a heightened awareness of the risks posed to our residents/tenants by respiratory illnesses and the vital importance of effective infection control practices. However, we have increased our training and retraining efforts in this area.
  • While maintaining standard practices for good hygiene and infection control, Eventide communities are increasing disinfection of frequently touched objects and surfaces.
  • Clinical care staff are monitoring the health of residents in our care.
  • Hand sanitizer dispensers are at all Eventide site entrances and throughout our facilities.
  • Employees who are ill are required to stay home.
  • Eventide staff are being screened per Center for Disease Control (CDC) recommendations upon arriving to work.
  • We are working with our vendors for needed supplies to ensure we can continue to provide care to our residents.
  • Reliable and verified information is being communicated through our website, social media, email and/or print notifications.

Q. Can I still visit my loved one? 
A. At this time, each campus has an individualized plan for scheduled visits. You can find more information on how to schedule a visit here.

Q. Can I still volunteer?
A. 
We are restricting external volunteers at this time.

Q. What can I do to help?
A. You can be helpful in the following ways:

  • Prevent spreading germs by washing your hands often or using an alcohol based hand run (ABHR)
  • Avoid touching your eyes, nose, and mouth
  • Cover your mouth and nose with a tissue when coughing or sneezing and dispose all used tissues
  • Stay in touch with your loved one by phone, text, email or other means that do not require physical proximity.

Q. Where can I find updates on how Eventide is addressing COVID-19?
A.
Go to our news section to find updates.

Q. Where can I find more information about COVID-19?
A. 
There are many resources available:

  • U.S. Centers for Disease Control
  • Minnesota Department of Health
  • North Dakota Department of Health

Q. How can I get in contact with my loved one during this time?

A. Family members can communicate with residents by using video chat, calling, texting, social media. The facility can help coordinate a time for you to video chat with your loved one. Please call the number below to schedule a time today:

  • Eventide Fargo Care Center and Senior Living
    • Call  701-478-1800
  • Eventide on Eighth, The Fairmont, and The Linden
    • Call  218-291-2291
  • Eventide Sheyenne Crossings Care Center and Senior Living
    • Call 701-478-9360
  • Eventide – Devils Lake Downtown Care Center
    • Call 701-662-6580
  • Eventide Lake Country Manor:
    • Call 701-662-1880
  • Eventide – Heartland Care Center and Heartland Courts
    • Call 701-665-1401
  • Eventide – Jamestown Care Center and Senior Living
    • Call 701-952-3413 or 701-659-0509

How you can help

Because our generous community is asking we’re responding …
How are we doing?
Our residents are missing their loved ones, our incredible staff are wearing their superhero capes 24/7, but as you can imagine, are tired, anxious and feeling stretched to their limits.
Our mission at Eventide is empowering older adults, families and communities to thrive- it is our driving force as we look to the future. Not only do we strive to provide the best care for our residents, we strive to serve our employees and their well-being. We know the months ahead will be long and exhausting for everyone, but with your support, some of the burdens resulting from this pandemic will be lifted.
How can you help?
The most impactful and convenient way to help is to give to the Eventide Foundation. You may choose to designate your donation to the area of greatest need, supporting our life enrichment staff with additional technology to expand connection to their families, or even treating our employees to a meal. We will do our best to support our local economy for any purchases made with these funds. In addition, please spread the word, we are hiring for health care supportive roles. Open positions are posted at: https://eventide.org/career/
How to give:
The fastest, most convenient and easiest way to give is here.
  • Donate by phone- Contact the foundation office at 218-291-2287
  • Donate by mail- Mail checks payable to Eventide Foundation, or cash gifts to:
Eventide Foundation
Trudy Latozke
801 Main Ave, Suite 201
Moorhead, MN 56560
  • Donate gift cards for carry-out restaurants, stores in your community. Please mail gift cards to the address above.
Thank you for all that you do for Eventide Senior Living Communities. Together, we will make it through.
__________________________________

We’re also looking for Virtual Volunteers!

We invite you to volunteer from your home! Below you will find a list of our campuses with a contact number for each. There are many options for virtual visits – simply having a conversation, facilitating a Bible study, playing music for a resident, or encouraging children to read books or sing. Thank you for your kindness and for thinking of our residents! To schedule a volunteer visit, contact:
Fargo: Eventide Fargo Care Center and Senior Living
Call Main Line at 701-478-1800
Moorhead: Eventide on Eighth, The Fairmont, and The Linden
Call Kaley Harms (Director of Life Enrichment) at 218-291-2258
West Fargo: Eventide Sheyenne Crossings Care Center and Senior Living
Call the Main Line at 701-478-9360
Devils Lake: Eventide Downtown Care Center
Call the Main Line at 701-662-6580
Devils Lake: Eventide Lake Country Manor
Call Randi Lamb (Director of Senior Living) at 701-662-1880
Devils Lake: Eventide Heartland Care Center and Heartland Courts
Call the Main Line 701-665-1401
Jamestown: Eventide Jamestown Care Center and Senior Living
Call Nancy Steckler (Director of Life Enrichment) at 701-952-3413 or 701-659-0509

Calling All Virtual Volunteers!

We’ve had a lot of people ask about how they can help our residents during this difficult time. We invite you to volunteer from your home! Below you will find a list of our campuses with a contact number for each. There are many options for virtual visits – simply having a conversation, facilitating a Bible study, playing music for a resident, or encouraging children to read books or sing. Thank you for your kindness and for thinking of our residents!

Fargo: Eventide Fargo Care Center and Senior Living 

Call Main Line at 701-478-1800

Moorhead: Eventide on Eighth, The Fairmont, and The Linden

Call Kaley Harms (Director of Life Enrichment) at 218-291-2258

West Fargo: Eventide Sheyenne Crossings Care Center and Senior Living 

Call the Main Line at 701-478-9360

Devils Lake: Eventide Downtown Care Center

Call the Main Line at 701-662-6580

Devils Lake: Eventide Lake Country Manor

Call Randi Lamb (Director of Senior Living) at 701-662-1880

Devils Lake: Eventide Heartland Care Center and Heartland Courts 

Call the Main Line 701-665-1401

Jamestown: Eventide Jamestown Care Center and Senior Living

Call Nancy Steckler (Director of Life Enrichment) at 701-952-3413 or 701-659-0509

Another New Normal?

By Jodee Bock, daughter of Eventide Sheyenne Crossings resident Maurene Bock

What is “normal,” anyway?

Our world is in a bit of a tizzy right now. We are maneuvering through uncharted territory. Not only does this pandemic affect our businesses and our schools and our social lives, it affects our elderly in ways most of us can’t even imagine.

I can’t visit Mom right now, and I understand that. It would be selfish of me to expect that being able to give my mom a hug like I have been able to do for the past four years since she’s lived five minutes away from me should be my right.

This is a new “normal.”

Knowing that this crazy COVID-19 virus affects people who are most vulnerable like my mom who, by the way, except for her Parkinson’s diagnosis, is an incredibly healthy and hearty 88-year-old, and the others who share her living space, is enough to remind me that when we see the world through the eyes of love, we make sacrifices for the good of the whole.

That doesn’t make it easier to know I can’t just stop by for a quick hug, or drop off a new shirt, or stay and chat. And if it’s difficult for me, I can’t even imagine how it must be for her.

Does she understand what’s going on in the world she only watches through the window? Does she know that just because I’m on the other side of that window, that doesn’t mean I don’t want to visit and leave her with a hug that squishes her face in my shoulder? We always laugh about that because she says “I love you, Jodee” as I’m squishing her face in my hug, and I always apologize for squeezing too tight, but neither of us cares.

The phone hasn’t been an easy gadget for Mom to figure out, so we don’t talk on the phone. We connect in person. She can talk on the phone when I maneuver it and we call my sister or her brother to catch up. But Mom’s never been a talker. She’s a listener. And it’s difficult to do that on the phone.

I don’t visit Mom every single day. I go when I know I can spend quality time, and that doesn’t mean every day. But knowing that I am restricted from going whenever I can is kind of surreal. And not only because I miss Mom, but also because I miss the nurses and aides and workers who have become like my family. Heck, I see them more than I see my own family, and they definitely see Mom more than any of us do.

Bless you, Eventide staff members, for setting up FaceTime options for us so we can actually see each other without having to climb the snowbank outside the window. (I’m thankful Mom is on the ground floor!)

This quarantine period is new, but I can’t imagine it will ever be “normal.”

Let’s just nip this virus in the bud and get on with our regular routines, shall we?

In the meantime, I’ll play by the rules and do what I can to stay connected.

I know you all will do everything you can to take care of her. Just make sure one of those squish face hugs is from me, OK?

Jodee Bock is a certified Life Purpose and Career Coach and the author or co-author of seven books. She is the founder of her own company, Bock’s Office Transformational Consulting, and is also the Dean of LifeWorks University, an online learning portal that uses the principles of Think and Grow Rich as the foundation for creating the life of your dreams

When she’s not writing, coaching or speaking, you can find Jodee singing with the City of Lakes Chorus, an award-winning barbershop chorus, keeping busy as the head scorekeeper for the North Dakota State University men’s and women’s basketball teams.

Her mom, Maurene Bock, is a resident of Sheyenne Crossings in West Fargo.