COVID-19 Update 6-26-20

Dear families and friends,

As we progress through the phases of reopening of our communities, each of our locations continues to work through logistics of accommodating visitors and complying with regulations. Eventide Downtown and Eventide Lake Country Manor, both in Devils Lake, are in Phase 2 of North Dakota’s phased reopening plan. We expect that Eventide Fargo, Eventide Sheyenne Crossings in West Fargo, and Eventide Jamestown will move to Phase 2 soon. The biggest difference in Phase 2 is permitting visits inside our facilities. These visits must be scheduled and take place in a common area. Each campus has an individualized reopening strategy and will communicate their plan with residents and families.

As each of our locations has started to stabilize in regards to COVID-19, we will continue to report numbers, but will do so on our COVID-19 information page after today. Of course, we will share detailed updates when there is new or important information.

 

The following is an update of cases at our locations:

Eventide Fargo Care Center: 0 active residents, 8 resident recoveries, 6 resident deaths, 3 active staff, 17 staff recoveries.

Eventide Fargo Senior Living Apartments: 0 active residents, 1 resident recovery, no resident deaths, 1 active staff, 3 staff recoveries.

Eventide Sheyenne Crossings Care Center in West Fargo: 0 active residents, 1 resident recovery, no resident deaths, 2 active staff, 4 staff recoveries.

Eventide Sheyenne Crossings Senior Living Apartments: No resident cases, 0 active staff, 3 staff recoveries.

Eventide on Eighth Care Center in Moorhead: 2 active residents, 32 resident recoveries, 16 resident deaths, 6 active staff, 41 staff recoveries.

The Linden at Eventide on Eighth Senior Living Apartments: 0 active residents, 1 resident recovery, no staff cases.

Eventide Fairmont in Moorhead: No resident cases, 1 active staff, 1 staff recovery.

Eventide Jamestown Care Center: No resident cases, 0 active staff, 3 staff recovery.

The Heights at Eventide Jamestown Senior Living Apartments: No cases.

Eventide Heartland Care Center in Devils Lake: No resident cases, 1 active staff.

Eventide Heartland Courts in Devils Lake: No resident cases, 0 active staff, 1 staff recovery.

Eventide Downtown Care Center in Devils Lake: 0 active residents, 1 resident recovery, 1 resident death, 2 staff recovery.

Eventide Lake Country Manor Basic Care in Devils Lake: No cases.

Sincerely,

Jon Riewer, President and CEO

*The cases reported on the North Dakota Health site are considered active if a resident or staff member have tested positive, but are no longer counted as an active case after 10 days. Eventide follows the CDC test-based strategy in North Dakota which classifies residents as recovered after two consecutive negative tests. Please refer to our updates for accurate information on Eventide’s active cases.

COVID-19 Update 6-23-20

Dear families and friends,

We are celebrating our staff at each of our campuses today. Gov. Burgum declared Tuesday, June 23, Silver Linings Day as a time to recognize long term care workers for the dedication and passion demonstrated since COVID-19 arrived. I could not be more in favor of a day set aside to honor our employees. I have said numerous times, but I am happy to say again, how proud I am of our #EventideHeroes. This virus may be the greatest challenge many of the staff will know in their careers and they have handled it with humility, grace, and compassion.

Eventide Sheyenne Crossings and Eventide Jamestown have planned parades this evening so community members and families can show their appreciation. Eventide’s board of directors has gifted each of our campuses with ice cream or other treats today to show their gratitude. If you have a chance to do so today, I encourage you to thank a long term care worker.

Thank you to all Eventide employees. I am so proud of the quality care you have continued to provide, no matter the challenges we have faced.

The following is an update of active* cases at our locations:

Eventide Fargo Care Center: 0 active residents, 3 active staff.

Eventide Fargo Senior Living Apartments: 0 active residents, 1 active staff.

Eventide Sheyenne Crossings Care Center in West Fargo: No cases.

Eventide Sheyenne Crossings Senior Living Apartments: No cases.

Eventide on Eighth Care Center in Moorhead: 5 active residents, 5 active staff.

The Linden at Eventide on Eighth Senior Living Apartments: No cases.

Eventide Fairmont in Moorhead: 0 active residents, 1 active staff.

Eventide Jamestown Care Center: 0 active residents, 3 active staff.

The Heights at Eventide Jamestown Senior Living Apartments: No cases.

Eventide Heartland Care Center in Devils Lake: No cases.

Eventide Heartland Courts in Devils Lake: No cases.

Eventide Downtown Care Center in Devils Lake: No cases.

Eventide Lake Country Manor Basic Care in Devils Lake: No cases.

Sincerely,

Jon Riewer, President and CEO

*The cases reported on the North Dakota Health site are considered active if a resident or staff member have tested positive, but are no longer counted as an active case after 10 days. Eventide follows the CDC test-based strategy in North Dakota which classifies residents as recovered after two consecutive negative tests. Please refer to our updates for accurate information on Eventide’s active cases.

COVID-19 Update 6-19-20

Dear families and friends,

I have seen pictures and heard stories of visits that have taken place at our North Dakota facilities since outdoor visits started last week. It is wonderful to see families and friends reuniting. Two of our locations in Devils Lake have now entered Phase 2 of North Dakota’s Smart Restart plan. Eventide Downtown and Eventide Lake Country Manor can now allow visitation within their buildings. Visitations will be restricted to one visitor per resident. Both the visitor and the resident will be required to wear masks. Being that Devils Lake is in Ramsey County, which is labeled as a “blue” county on the Smart Restart map, our Eventide communities here will be moving to advanced phases, and less restrictions, more quickly than our locations that are in higher risk counties. We will continue to follow this guidance as we look to ease restrictions at all of our facilities.

This week, Minnesota released guidance on outdoor visits. We know many of our Minnesota residents and families have been waiting for this, and we are anxious to start these visits. Our Minnesota teams are working hard to make this happen and as soon as we have details we will share them with you.

Please refer to this information to schedule a visit at our North Dakota locations. We will add the Minnesota information soon.

Thank you for your continued patience and support as we carefully and thoughtfully ease restrictions.

 

The following is an update of active* cases at our locations:

Eventide Fargo Care Center: 0 active residents, 2 active staff.

Eventide Fargo Senior Living Apartments: No cases.

Eventide Sheyenne Crossings Care Center in West Fargo: No cases.

Eventide Sheyenne Crossings Senior Living Apartments: No cases.

Eventide on Eighth Care Center in Moorhead: 8 active residents, 10 active staff.

The Linden at Eventide on Eighth Senior Living Apartments: No cases.

Eventide Fairmont in Moorhead: 0 active residents, 1 active staff.

Eventide Jamestown Care Center: 0 active residents, 3 active staff.

The Heights at Eventide Jamestown Senior Living Apartments: No cases.

Eventide Heartland Care Center in Devils Lake: No cases.

Eventide Heartland Courts in Devils Lake: 0 active residents, 1 active staff.

Eventide Downtown Care Center in Devils Lake: No cases.

Eventide Lake Country Manor Basic Care in Devils Lake: No cases.

Sincerely,

Jon Riewer, President and CEO

*The cases reported on the North Dakota Health site are considered active if a resident or staff member have tested positive, but are no longer counted as an active case after 10 days. Eventide follows the CDC test-based strategy in North Dakota which classifies residents as recovered after two consecutive negative tests. Please refer to our updates for accurate information on Eventide’s active cases.

 

COVID-19 Update 6-17-20

Dear families and friends,

Gov. Burgum recently proclaimed June 23, 2020, as Silver Linings Day. It is a day to recognize long term care staff for all of the dedication and passion they have demonstrated in response to the COVID-19 pandemic. Our team members, as well as all those working in long term care, are the unsung heroes of this pandemic. I see advertisements and programming dedicated to honoring doctors and nurses on the frontlines in hospitals (and they deserve it too!), but it is not often I see the same level of recognition for those caring for our most vulnerable population.

On June 23, we will be celebrating at our campuses and I hope you join in showing appreciation on this day. Something as simple as a Facebook shout out to long term care staff can boost the morale of many. However small or big your appreciation, our team will appreciate it!

I am incredibly proud of our teams at all of our locations. COVID-19 may be the greatest battle of their careers, and our staff has stepped up to the challenge. I think the proclamation states it well,

“WHERE AS, long-term care staff have responded to the challenges and pressures of the COVID-19

pandemic by providing tireless, compassionate care; and

WHERE AS, long-term care staff are exceeding demands in response to the COVID-19 pandemic; their passion and dedication has become a “silver lining” during challenging times.”

Thank you #EventideHeroes, and all healthcare workers, for your continued dedication.

The following is an update of active* cases at our locations:

Eventide Fargo Care Center: 0 active residents, 2 active staff.

Eventide Fargo Senior Living Apartments: 0 active residents, 1 active staff.

Eventide Sheyenne Crossings Care Center in West Fargo: No cases.

Eventide Sheyenne Crossings Senior Living Apartments: No cases.

Eventide on Eighth Care Center in Moorhead: 13 active residents, 26 active staff.

The Linden at Eventide on Eighth Senior Living Apartments: No cases.

Eventide Fairmont in Moorhead: 0 active residents, 2 active staff.

Eventide Jamestown Care Center: 0 active residents, 3 active staff.

The Heights at Eventide Jamestown Senior Living Apartments: No cases.

Eventide Heartland Care Center in Devils Lake: No cases.

Eventide Heartland Courts in Devils Lake: 0 active residents, 1 active staff.

Eventide Downtown Care Center in Devils Lake: No cases.

Eventide Lake Country Manor Basic Care in Devils Lake: No cases.

Sincerely,

Jon Riewer, President and CEO

*The cases reported on the North Dakota Health site are considered active if a resident or staff member have tested positive, but are no longer counted as an active case after 10 days. Eventide follows the CDC test-based strategy which classifies residents as recovered after two consecutive negative tests. Please refer to our updates for accurate information on Eventide’s active cases.

COVID-19 Update 6-12-20

A resident enjoying an outdoor visit at Eventide Sheyenne Crossings

Dear families and friends,

Today, June 12, marks three months since we closed our doors to visitors and implemented strict restrictions due to COVID-19. While we are far from being back to “normal,” we are pleased to be in a different place. All of our North Dakota locations are in Phase 1 of the ND Smart Restart plan. Although we still cannot allow visitors inside our buildings, we can now facilitate outdoor visits. You can find more information for visiting your loved one here. Please keep in mind that we must follow strict protocol during these scheduled visits, including wearing masks, physical distancing and hand hygiene.

We are happy to begin the process of reuniting families. I know it has been a challenging three months and not being able to see your loved ones has made it even more difficult. At this time, we can only allow outdoor visits in North Dakota. Minnesota restrictions continue, per guidelines from the Minnesota Department of Health. We will keep you informed as to when our North Dakota locations move into other phases and Minnesota eases restrictions.

The following is an update of active* cases at our locations:

Eventide Fargo Care Center: 0 active residents, 4 active staff.

Eventide Fargo Senior Living Apartments: 0 active residents, 1 active staff.

Eventide Sheyenne Crossings Care Center in West Fargo: 0 active residents, 1 active staff.

Eventide Sheyenne Crossings Senior Living Apartments: 0 active residents, 1 active staff.

Eventide on Eighth Care Center in Moorhead: 19 active residents, 29 active staff.

The Linden at Eventide on Eighth Senior Living Apartments: No cases.

Eventide Fairmont in Moorhead: 0 active residents, 2 active staff.

Eventide Jamestown Care Center: 0 active residents, 3 active staff.

The Heights at Eventide Jamestown Senior Living Apartments: No cases.

Eventide Heartland Care Center in Devils Lake: No cases.

Eventide Heartland Courts in Devils Lake: 0 active residents, 1 active staff.

Eventide Downtown Care Center in Devils Lake: No cases.

Eventide Lake Country Manor Basic Care in Devils Lake: No cases.

Sincerely,

Jon Riewer, President and CEO

*The cases reported on the North Dakota Health site are considered active if a resident or staff member have tested positive, but are no longer counted as an active case after 10 days. Eventide follows the CDC test-based strategy which classifies residents as recovered after two consecutive negative tests. Please refer to our updates for accurate information on Eventide’s active cases.

COVID-19 and Senior Living: A family member’s perspective

Lonna Dehn Ristvedt has shared the experience of her mother living at Eventide Sheyenne Crossings before and during this time of COVID-19 restrictions.

“Our mother has been at Sheyenne Crossings for almost a year now. It was a hard transition of course, with leaving what was a comfortable routine and friends to start a new life. That’s hard at any age but especially when you’re in your 80’s. From the first day, of having a welcome sign with her name on it on her door, to staff stopping by to introduce themselves, and a  resident being assigned to take mom to gatherings, meals and introducing her around until she felt comfortable, right up to the many special safety changes in care they have implemented with this confinement situation, Eventide has been great!

If there are concerns about any of her care needs or things she is worried about, the staff is amazing to listen and call to advise or ask our input. I don’t mean just staff but the administrator and head nurse too. The even stronger testimony has come through this Covid-19 environment with residents being confined to their rooms or apartments to keep them safe. Each day when I talk to mom, she repeats how grateful she is to be where she is. She shares how caring the staff are, checking on her, fixing some little thing she might be struggling with, delivering meals to her door and having breakfast on the table when she wakes up. While she is lonely for family, these staff members are quick to offer a smile, share conversation to build her up, and be so attentive to her welfare by advising my family if there is any situation they are concerned about they think we should know, and value our input.  They really make us feel like she is the most important resident there.

Eventide Sheyenne Crossings is a most welcoming place and under normal circumstances, offers great entertainment opportunities as well as many other informational programs for residents and a beautiful cheerful environment. With their facility offering assisted living apartments, nursing home and dementia services, we felt Mom would never have to make another major move, no matter  how her needs changed. My whole family is so glad we chose Sheyenne Crossings for our mom!”

COVID-19 Update 6-9-20

Dear friends and families,

We began posting our COVID-19 updates on April 20 in an effort to give our families and friends a place to refer to for up-to-date information. This transparency has been appreciated by those interested in what is going on in our communities during this challenging time.

Since we began posting these updates, we have stated that we would not give information on deaths due to confidentiality and respect for residents and their families. Providing numbers on deaths in our communities could provide “identifiable qualities” when read alongside local obituaries. However, The Center for Medicare and Medicaid Services (CMS) and Minnesota Department of Health have released this information, albeit with numerous errors. We feel our only choice is to release this data to provide accuracy.

You will notice below that none of our North Dakota locations currently have any COVID-19 positive residents. Eventide Fargo at one point had 14 positive residents, but now report no active cases. We believe the vast difference in numbers between Eventide Fargo and Eventide on Eighth today is due to the initial lag in testing we experienced with the Minnesota Department of Health. Immediately after the confirmation of the first case at Eventide Fargo, regular widespread testing of residents and staff began. The Minnesota Department of Health did not provide widespread testing at Eventide on Eighth until May 13, even though the first case was reported on April 17. The early, routine testing in our North Dakota facilities have proven key to mitigating the virus due to identifying asymptomatic cases. For the past three weeks, Eventide on Eighth has been able to do weekly testing and will continue to do so.

Many of those who come to live in our care centers have chronic, underlying health conditions, and in some cases they are terminal and on hospice care. The COVID-19 virus has been especially threatening to those who are on end-of-life care, although we have had hospice patients recover. Our condolences and prayers go out to our resident families who have lost their loved ones to COVID-19, and to all of our resident families who have lost loved ones. Caring for people at the end of their lives is what we do, but that does not make any of our residents less of an individual with a unique story. Please know that your loved one is more than a number to us, each of them matter.

The following is an update of active* cases, recoveries, and deaths at our locations:

Eventide Fargo Care Center: 0 active residents, 8 resident recoveries, 6 resident deaths, 4 active staff, 15 staff recoveries.

Eventide Fargo Senior Living Apartments: 0 active residents, 1 resident recovery, no resident deaths, 1 active staff, 2 staff recoveries.

Eventide Sheyenne Crossings Care Center in West Fargo: 0 active residents, 1 resident recovery, no resident deaths, 1 active staff, 3 staff recoveries.

Eventide Sheyenne Crossings Senior Living Apartments: 0 active residents, 1 active staff, 2 staff recoveries.

Eventide on Eighth Care Center in Moorhead: 20 active residents, 15 resident recoveries, 15 resident deaths, 30 active staff, 16 staff recoveries.

The Linden at Eventide on Eighth Senior Living Apartments: 0 active cases, 1 resident recovery.

Eventide Fairmont in Moorhead: 0 active residents, 2 active staff.

Eventide Jamestown Care Center: 0 active residents, 3 active staff, 1 staff recovery.

The Heights at Eventide Jamestown Senior Living Apartments: No cases.

Eventide Heartland Care Center in Devils Lake: No cases.

Eventide Heartland Courts in Devils Lake: 0 active residents, 1 active staff.

Eventide Downtown Care Center in Devils Lake: 0 active residents, 1 resident recovery, 1 resident death, 0 active staff.

Eventide Lake Country Manor Basic Care in Devils Lake: No cases.

Sincerely,

Jon Riewer, President and CEO

*The cases reported on the North Dakota Health site are considered active if a resident or staff member have tested positive, but are no longer counted as an active case after 10 days. Eventide follows the CDC test-based strategy which classifies residents as recovered after two consecutive negative tests. Please refer to our updates for accurate information on Eventide’s active cases.

 

We will listen, learn and act

It has been difficult to know what to say about the murder of George Floyd and the protests that have followed, but silence is not going to change the racism that continues to haunt our communities and our country.

Recent events have opened the eyes of the world to the continued racial, economic and educational disparities that run through our country. Together, we mourn the painful and unjust death of George Floyd and recognize that peace is not possible when our team members, residents or communities live in fear and inequality.

For many years, we have been fortunate to employ a diverse team of people. People of color have been an important part of the growth and development of our organization. With that said, we know we can do better. We as an organization commit to listening, learning and acting as we move forward.

We are in the process of identifying what we can do to enable us to listen, learn and make change within our organization and in our communities. We look to our leaders at each of our campuses to provide opportunities for dialogue and change around these issues.

At Eventide we believe in working against racial inequality and injustice, not only as health care professionals, but as people who believe each person is made in the image of God.

Change must begin with each of us and we as an organization, and as individuals, must be willing to listen and be a catalyst for making a difference.

Sincerely,

Jon Riewer, President and CEO

COVID-19 Update 6-5-20

Dear families and friends,

Our residents have been living under our current restrictions for almost three months and with each day that passes, I worry about how the isolation is affecting them. I know it is also hard on the many friends and families who cannot visit their loved ones in our communities. As we look to the future and devise a plan for easing restrictions, we as an organization follow guidance from our state health departments.

The plan for reopening will likely look different at our various locations, being we serve residents in four counties. Our communities in Cass and Clay Counties will likely reopen at a slower pace than our Jamestown and Devils Lake locations, which have lower numbers of COVID-19 in their counties. I imagine the slow process for reopening is frustrating to residents and families, but we believe being cautious is important considering how contagious COVID-19 is and how a large number of those infected are asymptomatic. We must keep the safety of our residents and staff as our top priority.

North Dakota has announced a three-phased approach for reopening care centers, basic care facilities and assisted living communities in the state. All phases require a minimum of 14 days spent in each phase and the State Task Force must approve a facility to enter each phase. Steps in phased process may be altered or changed if any new COVID-19 cases are confirmed or additional risks arise.

Each of our North Dakota facilities are either in Phase 1 or making progress towards Phase 1, which advises the same restrictions and practices we are now following, including not allowing any visitors in our facilities, except for end of life situations. In Phase 1, limited group activities and communal dining are allowed, but residents must practice social distancing. Scheduled outdoor visits may occur between residents and their families while exercising social distancing. Everyone must wear clean face masks and perform proper hand hygiene. Each of our facilities will communicate how they intend to schedule outdoor visits once they are officially in Phase 1.

In order to move into Phase 2, a facility’s county must be at a “low-risk level” according to the state’s plan and there cannot be any new reported cases of COVID-19 throughout Phase 1. Once a facility enters Phase 2, visitation within the facility can be scheduled, and non-medically necessary trips outside the building may occur with the utilization of masks among residents and staff. Visitations will be restricted to one visitor per resident. Both the visitor and the resident will be required to wear masks.

To enter Phase 3, a facility’s county must be at a “new normal level” according to the state’s plan and there must continue to be no new cases of COVID-19 in the facility. At this phase, visitation within the facility is fully opened, communal dining and group activities may resume, and non-medically necessary trips may continue.

Minnesota guidelines advise us to continue our current restrictions and plan. As our communities begin to ease restrictions and move towards reopening, we will keep you informed.

The following is an update of active* cases at our locations:

Eventide Fargo Care Center: 1 active residents, 4 active staff.

Eventide Fargo Senior Living Apartments: 0 active residents, 2 active staff.

Eventide Sheyenne Crossings Care Center in West Fargo: 0 active residents, 1 active staff.

Eventide Sheyenne Crossings Senior Living Apartments: 0 active residents, 1 active staff.

Eventide on Eighth Care Center in Moorhead: 18 active residents, 28 active staff.

The Linden at Eventide on Eighth Senior Living Apartments: 1 active resident, 0 staff cases.

Eventide Fairmont in Moorhead: 0 active residents, 2 active staff.

Eventide Jamestown Care Center: 0 active residents, 1 active staff.

The Heights at Eventide Jamestown Senior Living Apartments: No cases.

Eventide Heartland Care Center in Devils Lake: No cases.

Eventide Heartland Courts in Devils Lake: No Cases

Eventide Downtown Care Center in Devils Lake: No cases.

Eventide Lake Country Manor Basic Care in Devils Lake: No cases.

 

Sincerely,

Jon Riewer, President and CEO

*The cases reported on the North Dakota Health site are considered active if a resident or staff member have tested positive, but are no longer counted as an active case after 10 days. Eventide follows the CDC test-based strategy which classifies residents as recovered after two consecutive negative tests. Please refer to our updates for accurate information on Eventide’s active cases. Eventide will not give information on deaths due to confidentiality and respect for residents and their families.

COVID-19 Update 6-2-20

Dear families and friends,

As we continue to post these updates, we provide you the numbers we track within our organization. Please note that our numbers differ from those on the North Dakota Health site, health.nd.gov. We have been advocating for current long term care numbers to be reported on the site and changes have been made, but they may not match the numbers you will find in our reports. Until recently, residents and staff were lumped in one aggregate number, not accounting for recoveries, deaths, discharges or employees that left employment.

The cases reported on the North Dakota Health site are considered active if a resident or staff member have tested positive, but are no longer counted as an active case after 10 days. The North Dakota Department of Health is reporting recovered patients using the Centers for Disease Control and Prevention (CDC) time-based strategy, which classifies COVID-19 patients as recovered 10 days after their first positive COVID-19 test. Eventide is following the more thorough and stringent CDC test-based strategy, which classifies residents as recovered after two consecutive negative tests.

Regular testing continues at our campuses and many of our North Dakota locations have testing events scheduled throughout June. We are working to schedule another testing date for our Moorhead locations this week. We have learned through experience how crucial it is to conduct frequent testing as our North Dakota facilities have managed to get to low cases or zero cases of COVID-19 due to regular testing.

The following is an update of active* cases at our locations:

Eventide Fargo Care Center: 2 active residents, 4 active staff.

Eventide Fargo Senior Living Apartments: 0 active residents, 2 active staff.

Eventide Sheyenne Crossings Care Center in West Fargo: 0 active residents, 1 active staff.

Eventide Sheyenne Crossings Senior Living Apartments: 0 active residents, 3 active staff.

Eventide on Eighth Care Center in Moorhead: 21 active residents, 27 active staff.

The Linden at Eventide on Eighth Senior Living Apartments: 1 active resident, 0 staff cases.

Eventide Fairmont in Moorhead: 0 active residents, 2 active staff.

Eventide Jamestown Care Center: 0 active residents, 2 active staff.

The Heights at Eventide Jamestown Senior Living Apartments: No cases.

Eventide Heartland Care Center in Devils Lake: No cases.

Eventide Heartland Courts in Devils Lake: No Cases

Eventide Downtown Care Center in Devils Lake: No cases.

Eventide Lake Country Manor Basic Care in Devils Lake: No cases.

Sincerely,

Jon Riewer, President and CEO

*The cases reported on the North Dakota Health site are considered active if a resident or staff member have tested positive, but are no longer counted as an active case after 10 days. Eventide follows the CDC test-based strategy which classifies residents as recovered after two consecutive negative tests. Please refer to our updates for accurate information on Eventide’s active cases. Eventide will not give information on deaths due to confidentiality and respect for residents and their families.